FAQ

Do I need to be registered with Paypal to make a purchase? NO, anyone can use Paypal even without an account, and just in case, we also accept Credit Cards directly via secure page.
Do I need to host with you? No, we recommend to host with us but it’s not mandatory.

Read this if you are buying a website design with no domain/hosting:
After the payment you will receive an instant AUTOMATIC download link (no waiting time for emails etc.). The package includes all the necessary files and VERY DETAILED instructions on how to upload the site to your host and configure the site. Your job will be to 1) install the site, 2)  configure your affiliates details. Everything is explained in the instructions, but if you prefer us to do the job please purchase our optional set-up service (also available at checkout). We do NOT offer service or support for hosts with no CPanel. If you want to host with us using your own domain name, purchase our 1-year hosting and change the nameservers for your domain to dns1.ahead-hosting.com and dns2.ahead-hosting.com. If you do not know how let us know your registrar login details and we will do that for you (no charge). We will then proceed to install the site for you on our host (no charge).

Read this if you are buying a complete website with domain name:
In this case there is nothing to download or install. You must let us know your GoDaddy account (and email address if different from your Paypal email) and we will take care of everything (no charge). Wait (1 hour max unless we are asleep!) for the (human) email with your site details (WP login, CPanel login, configuration instructions, psd files etc.) and proceed to configure the site with your affiliate details as per instructions. HOSTING. Our sites come with a complementary one-month hosting to get you started immediately. IT IS YOUR DUTY TO MAKE SURE TO PURCHASE EXTENDED HOSTING OR MIGRATE THE SITE ELSEWHERE, BEFORE THE END OF THIS PERIOD. However, approx. a week before the expiry date you will receive a notice asking if you want to stay with us and extend the hosting or prefer to leave and go hosting elsewhere. In the first case go to this site homepage and purchase the hosting. If you don’t, after a short grace period, the hosting account will be automatically suspended and your site will SHUT DOWN, whether you have migrated or not. If this happens, purchase the hosting and the site will be re-activated. (If you don’t, after a short period the site will be cancelled to free resources. If it happens, and you decide you still want the site, we will prepare and supply (upon request) a full backup of the (original) site so you can re-install it. This service costs $25. You can host any number of websites (purchased from us) with one single hosting.

CHARGES FAQ:

Will I be charged if I ask for advice and minor help with the site (either complete site or package)? NO.

Will I be charged if I lose the download link for a package and ask for another one? NO!

Will I be charged if I ask for a complete installation of the site on my own host? YES.

Will I be charged if I ask for installation on a host with no CPanel support? NO because we do not do it.

Will I be charged for hosting after the free one-month hosting which comes with the site w/domain expires? We do not charge anything, it’s up to you to purchase an one-year or monthly subscription hosting before the end of the month if you decide to keep hosting with us (and why you wouldn’t?!). Alternatively, you are free to go with another host (no charge from us unless you want us to migrate the site for you, in this case purchase a $25 service pack).

Will I be charged if during the hosting grace period and the suspended period I do not purchase hosting, the site goes down, and I want a backup? Yes you will be charged $25. You can install the backup yourself following the instructions. If you can’t or don’t want to, we can do that upon the purchase of a service pack ($25).

Will I be charged multiple hosting fees if I purchase more than one website from you? No, you only pay for one hosting whatever the number of websites hosted.

KNOW YOUR RIGHTS:

EDITING. You can change, edit or modify your new website in anyway you like (including content, graphics and articles), and in fact you are encouraged to do so to make it even more unique.
SELLING/FLIPPING
. You can resell your website if you don’t want it anymore, or if you have added value on it and are trying to make a profit. You can, however, sell it ONLY ONCE and WITH DOMAIN NAME (which also implies that you can install the website only once and on ONE DOMAIN ONLY). Reselling multiple copies of our websites designs or duplicating any content from this website is not allowed and will be prosecuted under the Digital Millennium Copyright Act.
HOSTING. Hosting has its own ToS (here) to which you agree upon purchase.

All digital goods and services purchased are not exchangeable or refundable.

About the graphic header (logo)
If you purchase any website with domain name, you will get exactly the site as depicted/visited. If you get a package (website without domain name), the graphic logo at the top of the page may be different than depicted. This is normal, because, first, we often change the graphics, and second, you are meant to design/customize your own header anyway to match your own domain name/tagline.

About GoDaddy
We receive questions like, why do I need a GoDaddy account, or even, do I need GoDaddy hosting? First, you do NOT need GoDaddy hosting (you can host with us – preferred because we only host and manage our sites – or any reliable host like HostGator, but make sure they offer CPanel), but you DO need a GoDaddy account (which is free and obtainable in two minutes from their website) in case you purchase a site WITH domain name (make sure to fill the contact page correctly when opening a new GoDaddy account, otherwise no domain transfer is possible). You need a GoDaddy account because all our domain names are registered with GoDaddy (the biggest registrar in the world) and it’s easier and faster to transfer the site ownership into your name (because the registrar stays the same). Unfortunately GoDaddy  have a very aggressive (and quite confusing) upselling technique. Buy whatever you want from them but what you actually need is just the domain name!

TERMS & CONDITIONS DISCLAIMER
THE CONTENT AND SERVICES OFFERED FROM OR LISTED THROUGH THE SITE ARE PROVIDED “AS-IS” AND “AS AVAILABLE” AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED, INCLUDING (BUT NOT LIMITED TO) THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE. OUR WEBSITES MAY USE  THIRD PARTIES SCRIPTS,  ADD-ONS AND PLUGINS OF WHICH WE TAKE NO RESPONSIBILITY RELATED TO FUNCTIONALITY AND/OR AVAILABILITY EITHER AT PURCHASE TIME OR IN THE FUTURE. THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE INCLUDING HOSTING. IN PARTICULAR, BUT NOT AS A LIMITATION, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF MONEY, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY OR COPYRIGHT, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
LIKEWISE, WITH OUR AFFILIATE MARKETING WEBSITES, EARNINGS AND INCOME STATEMENTS (IF ANY) MADE ON THIS WEBSITE CAN NOT BE GUARANTEED. AS WITH ANY BUSINESS, YOUR RESULTS MAY VARY, AND WILL BE OBVIOUSLY BASED ON YOUR INDIVIDUAL CAPACITY, EXPERTISE, ENTHUSIASM AND GOOD WILL TO WORK. WE CAN NOT OFFER GUARANTEES CONCERNING THE LEVEL OF SUCCESS THAT YOU MAY EXPERIENCE.
YOU AUTOMATICALLY AGREE TO THESE TERMS BY PURCHASING FROM THIS WEBSITE OR FROM EXTERNAL WEBSITES OR THIRD-PART SERVICES OFFERING OUR PRODUCTS.